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Keywords: Experiential e‐shopping motives
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2012) 23 (2): 197–215.
Published: 20 April 2012
... service have significant impact on e‐shopping intention but not on e‐shopping satisfaction. Furthermore, this study provides some support for the moderating roles that experiential e‐shopping motives plays in the e‐shopping quality – e‐shopping outcomes links. Research limitation/implications...
