... service Feeling AI Transformative service Self-learning service Positive aging Older adults Technological advancements and improved digital literacy among aging populations further facilitate the rise of various self-learning services that align with older adults' learning preferences (Jin...

... decisions are increasingly made by AI, suggesting that it is now important and necessary to consider the possibility of AI customers and how best to serve them. This paper opens the door for such research. AI customer Multiple AI intelligences Mechanical AI Thinking AI Feeling AI Collaborative AI...