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Keywords: Financial impact
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2012) 23 (1): 120–136.
Published: 09 March 2012
...). This article aims to provide a review of key research contributions on the topic of service strategies in manufacturing by focusing on three areas in this emerging research field: descriptions of the phenomenon, theoretical explanations of its evolution, and the financial impact of services. A summary analysis...
