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Keywords: Financial performance
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2019) 30 (6): 716–738.
Published: 17 September 2019
... Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Servitization Financial performance Dependence Service providers Relational embeddedness There is little dispute that the increasing addition of services to market offerings has been a main trend among...
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2018) 29 (2): 301–328.
Published: 02 November 2017
... manufacturing SMEs. These primary data were complemented by the indicators extracted from a financial database to ensure objective measures of financial performance. Analyses were conducted by means of partial least squares structural equation modeling. The research tests the impact of the organizational...
Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (2000) 11 (3): 202–224.
Published: 01 August 2000
... the following five constructs: clinical technology; information technology; clinical quality; process quality; and hospital financial performance. No research to date has examined the relationships between the type of technology, the type of quality, and hospital financial performance. The general research...
