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Keywords: Firm value
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2025) 36 (3): 419–447.
Published: 19 May 2025
... 16 04 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Service management Service research Event study Firm value The study of service research has traditionally revolved around perceptual and behavioral metrics...
Includes: Supplementary data
Journal Articles
Bart Larivière, Herm Joosten, Edward C. Malthouse, Marcel van Birgelen, Pelin Aksoy, Werner H. Kunz, Ming‐Hui Huang
Journal:
Journal of Service Management
Journal of Service Management (2013) 24 (3): 268–293.
Published: 14 June 2013
... Limited 2013 Social media Mobile technology Value fusion Firm value Customer value Experiential value Customer lifetime value Customer engagement value On 18 August 2011, a thunderstorm battered the opening day of the Pukkelpop festival in Hasselt, Belgium. Torrential rain...
