...Leslie K. Duclos; Samia M. Sih; Rhonda R. Lummus Maintains that, although service industries would benefit from research concerning the implementation of just‐in‐time (JIT) techniques,most research has focused on JIT only in manufacturing firms. A review of applied journals and articles, however...

...Satish Mehra; R. Anthony Inman Just‐in‐time (JIT) philosophy has been primarily used in manufacturing operations to manage materials and other production activities. However, JIT can be applicable in service operations. Specifically, using a case study, the article illustrates the elements...