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Keywords: Manufacturing strategy
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Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (1992) 3 (3): 62–75.
Published: 01 September 1992
... of our understanding of process choice implications on manufacturing strategies. In the service literature, no process model has been so powerful or pervasive as the manufacturing model. Postulates that a service typology which transcends narrow industry boundaries may lead to some cross‐fertilization...
