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Keywords: Medical professions
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Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (1992) 3 (4): 63–75.
Published: 01 December 1992
... with separated facilities favoured continued separation. The reasons given to justify integration emphasized economies of scale and safety, while those given for separation were customer‐service‐oriented. © MCB UP Limited 1992 Doctors Hospitals Medical professions Customer service ...
