... that improve the fit with individual patients' needs for support and autonomy. The results illuminate how patient characteristics influence health and value co-creation behaviors. Health care Market segmentation Co-creation New service development Modularization Service design Healthcare...

... of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode . Heuristics and simple rules Innovation management and innovation process New service development Smart solution development and strategic agility Digital servitization and product-service systems (PSS...

...Aku Valtakoski; Javier Reynoso; Daniel Maranto; Bo Edvardsson; Egren Maravillo Cabrera The purpose of this paper is to test how national culture may help to explain cross-country differences in new service development (NSD) by comparing the impact of NSD success factors between Mexico...

... Publishing Limited Licensed re-use rights only The extant new service development (NSD) literature tends to assume that the key practices for NSD identified in one context apply for all services, and has failed to sufficiently consider differences in NSD between service types. The purpose...

...Glauco H.S. Mendes; Maicon Gouvea Oliveira; Eduardo H. Gomide; José Flávio Diniz Nantes Purpose The purpose of this paper is to develop a deeper understanding of the new service development (NSD) research field. It addresses its scientific production, social and intellectual structures...

...Bo Edvardsson; Thomas Meiren; Adrienne Schäfer; Lars Witell Purpose The aim of this study is to investigate the role of key strategic factors in new service development (NSD). In particular, the role of service development strategy, a formalised development process, integrated development teams...