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Keywords: Non-ownership
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2015) 26 (4): 565–587.
Published: 17 August 2015
... unnoticed in service research. Design/methodology/approach – The authors draw on macroeconomic data and industry reports, and link them to the non-ownership concept in service research and theories of the firm. Findings – Business services explain a large share of the growth of the global...
