...Daniel Beverungen; Dennis Kundisch; Nancy Wünderlich Purpose The purpose of this paper is to identify strategic options and challenges that arise when an industrial firm moves from providing smart service toward providing a platform. Design/methodology/approach This conceptual study takes...

... of stakeholders, i.e., the suppliers, the platform firm and the buyers. The research question that guides the present study is twofold: How is value created individually and collectively in triadic business models and what might challenge their sustainability? Anchored in extant literature and a process...