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Keywords: Realized experience
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2017) 28 (4): 763–787.
Published: 21 August 2017
... Intended experience Realized experience La Cité du Vin (LCV), a 2016-inaugurated Bordeaux-based cultural centre entirely devoted to the cultures and civilisations of wine, illustrates this shift and provides the empirical setting for this study. LCV hosts a state-of-the art museum, temporary...
