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Keywords: Relational embeddedness
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2019) 30 (6): 716–738.
Published: 17 September 2019
... the economic link between the relational embeddedness of external service providers, as arising from the key dimension of dependence, and firm performance. Design/methodology/approach The study evaluates financial statement data pertaining to 190 dyadic relationships of servitized manufacturers...
