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Keywords: Social network analysis
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Journal Articles
Michele Esteves Martins, Guilherme Silveira Martins, João Mario Csillag, Susana Carla Farias Pereira
Journal:
Journal of Service Management
Journal of Service Management (2012) 23 (3): 455–469.
Published: 22 June 2012
... Resources from 1995 to 2010. Papers were selected using a search of the ABI/Inform Global (Proquest) database on the word “service” in the title, abstract, or keywords. Additionally, it included two major Service journals. A total of 1,481 papers and 2,457 authors composed the Social Network Analysis (SNA...
