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Keywords: Software engineering
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2012) 23 (1): 97–119.
Published: 09 March 2012
... between providers and buyers, inaccurate specifications and changes in requirements. These problems were identified in the software engineering (SE) field many years ago, resulting in the development of many techniques and tools to address them. Given the similarities between the two fields, the purpose...
