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Keywords: Stakeholder engagement
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2018) 29 (3): 399–421.
Published: 24 May 2018
...Julia M. Jonas; Julian Boha; David Sörhammar; Kathrin M. Moeslein Purpose To further extend the understanding of multidimensional engagement of stakeholders embedded in service systems, the purpose of this paper is to explore the antecedents that constitute stakeholder engagement in inter...
