Skip to Main Content
Keywords: Transformative service paradox
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal of Service Management (2020) 31 (4): 637–663.
Published: 29 June 2020
... of this paper is to present evidence for a new framework that identifies the paradox of competing wellbeing dimensions for both the individual and others in society – the transformative service paradox (TSP). Design/methodology/approach Data is drawn from a mixed-method approach using qualitative...

or Create an Account

Close Modal
Close Modal