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Keywords: Working conditions
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Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (1994) 5 (1): 64–76.
Published: 01 March 1994
... Service quality Services marketing Working conditions It is useful to begin a review article with definitions of terms. For purposes of this article, HRM concerns the policies, practices and procedures of organizations for the attraction, selection, and management of employees; HRM focuses...
