... of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode . Data analytics Electronic commerce Online consumer behavior Online...

...@stu.xjtu.edu.cn 26 11 2018 11 07 2019 15 07 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Customer experience electronic commerce online consumer behaviour When purchasing online, customers cannot inspect their desired...

... relationship with internet banking services. The study calls researchers to test the integrated UTAUT model in other electronic commerce (e-commerce) domains such as online booking or online shopping websites. Originality/value To the best of author’s knowledge, this study is the first that extend...

... © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Electronic commerce Consumer loyalty Hedonism Consumer behaviour internet E-satisfaction Website service quality E-loyalty Globally, the internet user base has increased from 2.92 billion...

... E-commerce Consumer behavior internet Online branding Consumer-based brand equity Electronic commerce In a competitive environment like that of online retailing, the need to differentiate the business is a fundamental strategy. Building tangible and intangible assets is one of the ways...

... purchase number Internet marketing Time‐to‐expiration Online promotions Electronic commerce Marketing A recent and increasingly popular trend in internet retailing is online group buying. Internet group buying sites such as “Groupon” negotiate large discounts with local area businesses...

... benefits and costs of online consumer reviews. Online consumer review Benefits Costs Uncertainty reduction Information processing confidence Consumer susceptibility to interpersonal influence Electronic commerce Consumer behaviour United States of America Physical stores...

... behaviour Electronic commerce Ethics Retailers US e‐commerce witnessed enormous growth during the last decade. Online sales approached 5 percent in 2011 up from 1.2 percent in 2002 (US Census Bureau News, 2011). More applications and easier internet access from an increasing number of devices...

... warranting research in the area of cross‐bidding. Auction switching Hazard function models Latent class estimation Electronic commerce Auctions In our sample, 324 bidders bid for 125 distinct products across 528 auctions (264 simultaneous pairs). Each auction lasts 24 hours, starting at 8...

... to test the perceptual fluency effect and to extend the perceptual fluency hypothesis to include behavioral decisions (e.g. repatronage intent, purchase intent). © Emerald Group Publishing Limited 2010 Electronic commerce Consumer behaviour Affective psychology Visual perception...

..., which is a type of electronic commerce, is a system that consists of computer hardware and software to allow the consumer to communicate with the other party in the virtual market through the internet and it has been rapidly growing since the mid‐1990s. The growth of online shopping malls further...

... Limited 2010 Electronic commerce Virtual organizations Communities Consumer behaviour As the internet becomes one of the major social interacting tools, it is substantial and necessary to facilitate more understanding in consumers' behaviour in virtual communities. In the original...

... represent it in four different concepts like brand loyalty, brand awareness, brand associations and perceived quality (Aaker and Joachimsthaler, 2000). Brand equity Marketing Electronic commerce Customer services quality According to Keller (2003) and his CBBE model, brand equity emerges...

... quality. Jung‐Hwan Kim can be contacted at: jhkim@mailbox.sc.edu © Emerald Group Publishing Limited 2010 Electronic commerce Customer services quality Customer satisfaction Customer loyalty Korea United States of America The self‐administered questionnaire consisted of four...

...). Advertising effectiveness Electronic commerce International marketing Consumer behaviour France United States of America Accountability in advertising is an important issue in marketing research and practice and has been extensively researched in terms of offline advertising (Clark, 1999...

... Publishing Limited 2009 Internet Privacy Electronic commerce Trust Greece Information privacy concerns have long been cited as barriers to consumer adoption of business‐to‐consumer e‐commerce (Hoffman et al., 1999 ; Sullivan, 2005). But some results of studies focusing...

... variety to the client. The Amazon ad suggests that management was no longer forced to compromise on customer satisfaction. Without such constraints, anything seemed possible – the sky was the limit. © Emerald Group Publishing Limited 2008 Retailing Online operations Electronic commerce...

... opportunities to exchange all kinds of information on the e‐market, thus building trust among each other. Originality/value Electronic commerce has revolutionized the process of creating and distributing products and services. It is now asserted that electronic transactions can take place wherever...

.... Electronic commerce Customer loyalty Retailing Shops The grocery industry is primarily a service provider that enables consumers to gather a large variety of foodstuffs and other tangibles from a single retail location. The mixed nature of the process requires studying both the traditional service...