The practice of marketing credit cards on college campuses is becoming increasingly controversial. Critics have charged that credit card companies use unethical practices to encourage students to become overloaded with debt. In response, many colleges now ban credit card solicitors from campus. Perhaps the best way credit card companies can improve their image is to provide specific educational opportunities to students when they fill out credit applications. Includes an empirical study of the debt issues of college students. Results indicate that students can learn specific types of information that should improve their ability to manage their debt. This information includes issues associated with the frequency of use of credit cards, the payment of credit card debt, and the number of credit cards held. Makes specific educational recommendations that should be helpful to companies that currently market credit cards to college students. Results may also provide planning information to banks and credit card companies in parts of the world where credit card usage by college students is not yet widespread, but is likely to increase due to developing free market systems and the increased use of credit worldwide.
Article navigation
1 December 2001
Research Article|
December 01 2001
Educating students: an ethics responsibility of credit card companies
M. Jill Austin;
M. Jill Austin
Department Chair and Professor of Management, Management and Marketing Department, Middle Tennessee State University, Murfreesboro, Tennessee, USA
Search for other works by this author on:
Melodie R. Phillips
Melodie R. Phillips
Assistant Professor of Marketing, Management and Marketing Department, Middle Tennessee State University, Murfreesboro, Tennessee, USA
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 2054-1651
Print ISSN: 0887-6045
© MCB UP Limited
2001
Journal of Services Marketing (2001) 15 (7): 516–528.
Citation
Jill Austin M, Phillips MR (2001), "Educating students: an ethics responsibility of credit card companies". Journal of Services Marketing, Vol. 15 No. 7 pp. 516–528, doi: https://doi.org/10.1108/EUM0000000006209
Download citation file:
New and popular articles
Suggested Reading
Credit card consumers: college students’ knowledge and attitude
Journal of Consumer Marketing (December,2000)
Evaluating the efficacy of credit card regulation
International Journal of Bank Marketing (May,2005)
Credit Card Development Strategies for the Youth Market: The Use of Conjoint Analysis
International Journal of Bank Marketing (September,1994)
Affinity Credit Cards: Card Issuer Strategies and Affinity Group Aspirations
International Journal of Bank Marketing (July,1992)
Factors in gaining compliance toward an acceptable level of personal unsecured debt
International Journal of Bank Marketing (June,2004)
Related Chapters
Digital Enigma: Understanding Ethical Dilemmas in Design and Marketing
Review of Technologies and Disruptive Business Strategies
Ethics and Tax Compliance
Ethics, Governance and Corporate Crime: Challenges and Consequences
Key Drivers of Student Entrepreneurship: Experiences from an Australian University
Societal Entrepreneurship and Competitiveness
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
