Issues

Special Issue: Interdisciplinary Research in Services Marketing. Guest Editors: Michael Christofi, Olga Kvasova, Elias Hadjielias

Editorial: Interdisciplinary research in services marketing

Michael Christofi; Olga Kvasova; Elias Hadjielias
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Co-creating value and well-being experiences in physiotherapy services

Agnieszka Chwialkowska; Waheed Akbar Bhatti; Ahmad Arslan; Mario Glowik
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Can Alexa serve customers better? AI-driven voice assistant service interactions

Suresh Malodia; Alberto Ferraris; Mototaka Sakashita; Amandeep Dhir; Beata Gavurova
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The effects of influencer endorsement services on crowdfunding campaigns

Augusto Bargoni; Chiara Giachino; Enrico Battisti; Lea Iaia
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Does language shape the mind? Linguistic fluency and perception of service quality

Jong Min Kim; Sungjun (Steven) Park
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To share or not to share screens with customers? Lessons from learning theories

Yonathan Silvain Roten; Regine Vanheems
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The impact of service climate on gratitude in driving customer outcomes

Ji Miracle Qi; Yi Peng; Graham H. Lowman; Xingliang He
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Utilitarian motivations to engage with travel websites: an interactive technology adoption model

Mark Anthony Camilleri; Metin Kozak
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Antecedents and consequences of consumer hope for digital payment apps services

Dhananjay Bapat; Rahul Khandelwal
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