Constanza Bianchi
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Journal Articles

Online shopping acceptance among elderly consumers in Latin America

Constanza Bianchi, M. Abu Saleh
Journal: Journal of Services Marketing
Journal of Services Marketing (2026) 40 (6): 808–823.
https://doi.org/10.1108/JSM-03-2025-0221
Published: 17 March 2026
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Journal Articles

Viewpoint: a transformative view for small service firms in the new Latin American service marketplace

Constanza Bianchi
Journal: Journal of Services Marketing
Journal of Services Marketing (2022) 36 (4): 482–488.
https://doi.org/10.1108/JSM-06-2021-0192
Published: 25 October 2021
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Journal Articles

Value co-creation activities in retail ecosystems: well-being consequences

Pilar Gardiazabal, Constanza Bianchi
Journal: Journal of Services Marketing
Journal of Services Marketing (2021) 35 (8): 1028–1044.
https://doi.org/10.1108/JSM-02-2020-0072
Published: 18 May 2021
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Journal Articles

Exploring how internet services can enhance elderly well-being

Constanza Bianchi
Journal: Journal of Services Marketing
Journal of Services Marketing (2021) 35 (5): 585–603.
https://doi.org/10.1108/JSM-05-2020-0177
Published: 01 February 2021
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Journal Articles

The transformational potential of Latin American retail experiences

Pilar Gardiazabal, Constanza Bianchi, M. Abu Saleh
Journal: Journal of Services Marketing
Journal of Services Marketing (2020) 34 (6): 769–783.
https://doi.org/10.1108/JSM-08-2019-0321
Published: 18 August 2020
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Journal Articles

Exploring the role of family in enhancing the well-being of patients with developmental disorders

Paula Lam, Constanza Bianchi
Journal: Journal of Services Marketing
Journal of Services Marketing (2019) 33 (6): 721–734.
https://doi.org/10.1108/JSM-12-2018-0365
Published: 28 August 2019
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Journal Articles

Inward internationalization of consumer services: lessons from Australian firms

Constanza Bianchi
Journal: Journal of Services Marketing
Journal of Services Marketing (2011) 25 (4): 282–293.
https://doi.org/10.1108/08876041111143113
Published: 05 July 2011
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