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Service work, gender, and well-being: the role of customer behaviour in shaping the experiences of female drivers

Emmanuel Mogaji, Eunice Odeghe, Felix Orole, Oluwatobi O. Omotoye, Temitope Farinloye, Sudhanshu Bhatt, Olayemi Dickson, Solomon Ojo

Journal of Services Marketing 1–20.

https://doi.org/10.1108/JSM-02-2025-0142

Published: 25 February 2026

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Journal Articles

Reimagining transformative services in unregulated markets: conceptualising inclusive service provision in informal and developing country contexts

Emmanuel Mogaji

Journal of Services Marketing (2026) 40 (2): 188–200.

https://doi.org/10.1108/JSM-01-2025-0008

Published: 28 November 2025

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Journal Articles

Viewpoint: the evolving landscape of peer review

Emmanuel Mogaji

Journal of Services Marketing (2024) 38 (5): 522–529.

https://doi.org/10.1108/JSM-09-2023-0325

Published: 12 March 2024

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Journal Articles

Exploring interactions between commuters with disabilities and transport service providers

Emmanuel Mogaji, Nguyen Phong Nguyen

Journal of Services Marketing (2023) 37 (6): 762–787.

https://doi.org/10.1108/JSM-04-2022-0145

Published: 29 May 2023

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Journal Articles

Financial services experience and consumption in Nigeria

Taiwo O. Soetan, Emmanuel Mogaji, Nguyen Phong Nguyen

Journal of Services Marketing (2021) 35 (7): 947–961.

https://doi.org/10.1108/JSM-07-2020-0280

Published: 05 July 2021

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Service work, gender, and well-being: the role of customer behaviour in shaping the experiences of female drivers

Reimagining transformative services in unregulated markets: conceptualising inclusive service provision in informal and developing country contexts

Viewpoint: the evolving landscape of peer review

Exploring interactions between commuters with disabilities and transport service providers

Financial services experience and consumption in Nigeria

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Update search

Service work, gender, and well-being: the role of customer behaviour in shaping the experiences of female drivers

Reimagining transformative services in unregulated markets: conceptualising inclusive service provision in informal and developing country contexts

Viewpoint: the evolving landscape of peer review

Exploring interactions between commuters with disabilities and transport service providers

Financial services experience and consumption in Nigeria

Email alerts

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