... is among the few studies in the academic literature that considers retail experience and well-being outcomes for supermarket customers in a Latin American context. Limitations derive from the cross-sectional nature of this study. Practical implications There are implications from this study...

... environment Customer-to-customer interaction (CCI) Older shoppers Retail experience Today’s aging population is unprecedented. It is a global phenomenon, with profound implications for many facets of human life. According to the United Nations (2015) , until 2030, the number of people aged 60...