... transformation, while Service-Dominant Logic (SDL) emphasizes value co-creation within those ecosystems. Other models are selectively embedded within this ToC framework to address key dimensions at different levels of the ecosystems, with a particular emphasis on patient-level mechanisms of adoption...

... 06 2023 16 07 2023 04 09 2023 15 10 2023 17 10 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Conceptual Service ecosystem Service dominant logic (SDL) Academic marketing and service research have evolved...

... be contacted at: mgreene@arcor.de 29 06 2020 30 10 2020 02 03 2021 11 05 2021 19 05 2021 Service innovation Base of the pyramid Quality of life Service dominant logic (SDL) Passive innovation resistance Resourceness Context Living in poverty is a reality...

... theory to conceptualise six drivers of employee motivation to facilitate value co-creation within three-goal frames that leads to in-role and extra-role job performance. Qualitative research Employee Co-creation Service dominant logic (SDL) Transcripts of interviews and field notes went...

... is to provide an in-depth understanding of actor engagement (AE) on social media by proposing a holistic and integrative conceptual framework. Based on a sample of 118 articles, the paper draws on the service-dominant logic (SDL)-based service ecosystem perspective combined with the tenets of relational...

.... Value co-creation Customer co-creation Company dynamic capabilities Service innovation Post-communist Poland Co-creation Service strategy Structural equation modeling Co-production Service dominant logic (SDL) The purpose of this paper is to test what kind of value co-creation-related...

...Olivier Furrer; Jie Yu Kerguignas; Cécile Delcourt; Dwayne D. Gremler Emotion Service innovation Content analysis Technology adoption Ecosystems Service dominant logic (SDL) Any academic discipline should periodically reflect on its past, assess its boundaries and think about its...

... integration S-D logic Co-creation Service ecosystem Service dominant logic (SDL) All over the world, service ecosystems emerge and develop, made of interdependent networks of multiple interconnected actors who interact directly or indirectly (Ng and Wakenshaw, 2018). This rise has prompted...

..., 2012 ; Roberts and Alpert, 2010). Justice Engagement Service dominant logic (SDL) Negative customer engagement Customer disengagement Negative disconfirmation Generally defined as a customer’s investment of resources into a service brand interaction, customer engagement has received...

... orientation Perspective taking Extraversion Involvement Co-creation Experimental design Co-production Customer participation Service dominant logic (SDL) The service-dominant logic (SDL) of marketing describes individual customers as providers of operant resources in their interaction...

... of service for customers and users using them. This paper represents an original attempt to illustrate that. Customer value Innovation Service co-creation Service dominant logic (SDL) In this way, developing and implementing future service technologies always implies a balancing act...

... to be identified by both service providers and retailers. Resource integration Service dominant logic (SDL) Prosumption Mid-range theory Transaction cost analysis In his 1980 novel The Third Wave, Toffler defined a prosumer as an individual who acts as both producer and consumer (i.e. a do...

... marketing’s theory base towards a Service Dominant Logic (SDL). In addition, service marketing pioneer Christian Gronroos and others have added to the interest in value research through their efforts to identify a service-oriented dominant logic; specifically, in developing what they refer to as the Service...