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Keywords: Statistical discrimination
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2022) 36 (7): 964–976.
Published: 29 June 2022
...Kanika Meshram; Rohan Venkatraman Purpose This research aims to address the transformative service research (TSR) agenda by examining the issue of caste-based financial exclusion in microcredit lending services in India. To do so, it draws on statistical discrimination theory from labour economics...
