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Keywords: Theory
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Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2020) 34 (6): 749–756.
Published: 10 August 2020
...Volker G. Kuppelwieser; Phil Klaus Purpose This viewpoint sheds light on an as yet underrepresented consumer group. Considering impaired consumers in our theories would not only change these theories’ meaning but also add variance. These theories would therefore develop from a specific case theory...
Journal Articles
Journal:
Journal of Services Marketing
Journal of Services Marketing (2002) 16 (7): 585–589.
Published: 01 December 2002
...Evert Gummesson Some economic conditions change gradually and sometimes sudden discontinuities occur whereas other conditions remain stable for decades, even centuries. In this sense there is always a new economy in the making. The author claims that marketing theory lags behind and that marketing...
