.... This conceptual viewpoint introduces generation-bridging experiences (GBXs) as a means to reduce intergenerational distance and social isolation in the context of physical third places. Design/methodology/approach Drawing on transformative service research and experience design, this study combines...

... landscapes Third places Stress coping Most people long to form meaningful social ties with others, to feel part of a community and to belong. More than a passing yearning, social connection represents a fundamental human need (Baumeister and Leary, 1995). Indeed, a growing body of evidence confirms...

...Kanika Meshram; Aron O’Cass Purpose The purpose of this paper is to offer a framework of third-place value offering that explains how specific consumer groups’, senior citizens, customer-to-customer engagement in third places can develop their value experiences. Design/methodology/approach...

... with, or affected by, cancer need to be aware of the healing potential of cancer resource centers. Originality/value – This article links the third-place paradigm with public health. Cancer resource centers emerge as third places where people living with cancer may obtain support from center employees, which...

...Kanika Meshram; Aron O'Cass Purpose – This paper aims to report on a qualitative study that explores senior citizen consumers' empowerment through social engagement in third places and their subsequent loyalty to third places. Design/methodology/approach – Data were collected via...

..., and bars, or so‐called “third places” (Cheang, 2002 ; Oldenburg, 1999 , 2001), as being a place's ability to provide them with easy and inexpensive access to informal social relationships in their time of need. Yet this role may be jeopardized as new and emerging instant‐messaging (IM) services...