Issues

Book reviews

Handbook of Performance Measurement: Incorporating Supplement 2

K. Narasimhan
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Strategy and Performance 3 volume set

K. Narasimhan
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Erratum

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The dead hand of the past: the implementation of new quality standards in a business support organization

Grahame Fallon; Reva Berman Brown; Jon Allen
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The future of the Balanced Scorecard: an interview with Professor Dr Robert S. Kaplan

André A. de Waal
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Structure and structural dimensions for knowledge‐based organizations

Catherine L. Wang; Pervaiz K. Ahmed
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Musings on integrated management systems

Stanislav Karapetrovic
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Performance measurement tools: the Balanced Scorecard and the EFQM Excellence Model

S. Wongrassamee; J.E.L. Simmons; P.D. Gardiner
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Events

Events

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Focus on books

Focus on books

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Focus on the Net

Focus on the Net

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Key readings

A comprehensive system for leader evaluation and development

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Employing transformational leadership to enhance the quality of management development instruction

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Managing by values: cultural redesign for strategic organizational change at the dawn of the 21st century

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The greening of organizational culture

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Leadership development for learning organizations

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Comparing the manufacturing strategies of Australian firms with their European counterparts

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Factors affecting the relationship between total quality management and organizational performance

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Leadership preferences of German and English managers

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News focus

News focus

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Quality focus

Exploring cultural differences in quality management

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Leadership's bigger picture

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Quality in China – what role does culture play?

John Peters
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Viewpoint: what managers of quality need to know

John Peters
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Developing your global leaders

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Viewpoint: global quality management without boundaries

Manu K. Vora
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