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Journal Articles

Configurational pathways to professional service innovation: a fuzzy set analysis of provider adoption decisions

Nicola Cobelli, Ilenia Confente, Volker G. Kuppelwieser

Journal of Service Management (2026) 37 (6): 119–145.

https://doi.org/10.1108/JOSM-03-2025-0136

Published: 15 April 2026

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Journal Articles

Digital unity or tribal echo chambers? Paradoxes in online residential communities

Nicola Cobelli, Ilma Nur Chowdhury, Angela Caridà, Muhammad Junaid Shahid Hasni

Journal of Services Marketing (2026) 40 (1): 16–29.

https://doi.org/10.1108/JSM-08-2025-0527

Published: 27 January 2026

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Journal Articles

Combining topic modeling and bibliometric analysis to understand the evolution of technological innovation adoption in the healthcare industry

Nicola Cobelli, Silvia Blasi

European Journal of Innovation Management (2024) 27 (9): 127–149.

https://doi.org/10.1108/EJIM-06-2023-0497

Published: 13 February 2024

View article titled, Combining topic modeling and bibliometric analysis to understand the evolution of technological innovation adoption in the healthcare industry

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Journal Articles

To be or not to be digital? A bibliometric analysis of adoption of eHealth services

Nicola Cobelli, Emanuele Blasioli

The TQM Journal (2023) 35 (9): 299–331.

https://doi.org/10.1108/TQM-02-2023-0065

Published: 12 July 2023

View article titled, To be or not to be digital? A bibliometric analysis of adoption of eHealth services

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Journal Articles

People-related TQM practices: the role of metaperceptions

Nicola Cobelli, Ludovico Bullini Orlandi, Roberto Burro

The TQM Journal (2022) 34 (7): 165–178.

https://doi.org/10.1108/TQM-01-2022-0018

Published: 27 May 2022

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Journal Articles

Improving customer satisfaction and loyalty through mHealth service digitalization: New challenges for Italian pharmacists

Nicola Cobelli, Andrea Chiarini

The TQM Journal (2020) 32 (6): 1541–1560.

https://doi.org/10.1108/TQM-10-2019-0252

Published: 24 February 2020

View article titled, Improving customer satisfaction and loyalty through mHealth service digitalization: New challenges for Italian pharmacists

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Journal Articles

Online wine purchasing: a comparison between South Africa and Italy

Nicola Cobelli, Georgina Wilkinson

The TQM Journal (2020) 32 (4): 837–847.

https://doi.org/10.1108/TQM-10-2019-0242

Published: 10 February 2020

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Configurational pathways to professional service innovation: a fuzzy set analysis of provider adoption decisions

Digital unity or tribal echo chambers? Paradoxes in online residential communities

Combining topic modeling and bibliometric analysis to understand the evolution of technological innovation adoption in the healthcare industry

To be or not to be digital? A bibliometric analysis of adoption of eHealth services

People-related TQM practices: the role of metaperceptions

Improving customer satisfaction and loyalty through mHealth service digitalization: New challenges for Italian pharmacists

Online wine purchasing: a comparison between South Africa and Italy

Update search

Configurational pathways to professional service innovation: a fuzzy set analysis of provider adoption decisions

Digital unity or tribal echo chambers? Paradoxes in online residential communities

Combining topic modeling and bibliometric analysis to understand the evolution of technological innovation adoption in the healthcare industry

To be or not to be digital? A bibliometric analysis of adoption of eHealth services

People-related TQM practices: the role of metaperceptions

Improving customer satisfaction and loyalty through mHealth service digitalization: New challenges for Italian pharmacists

Online wine purchasing: a comparison between South Africa and Italy

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