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Journal Articles

Configurational pathways to professional service innovation: a fuzzy set analysis of provider adoption decisions

Nicola Cobelli, Ilenia Confente, Volker G. Kuppelwieser

Journal of Service Management (2026) 37 (6): 119–145.

https://doi.org/10.1108/JOSM-03-2025-0136

Published: 15 April 2026

View article titled, Configurational pathways to professional service innovation: a fuzzy set analysis of provider adoption decisions

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Journal Articles

Unlocking the door: information disclosure framing and consumer characteristics in parcel locker adoption

William J. Rose, Ilenia Confente, Simone T. Peinkofer, Ivan Russo

International Journal of Physical Distribution & Logistics Management (2025) 55 (11): 92–117.

https://doi.org/10.1108/IJPDLM-01-2024-0005

Published: 25 February 2025

View article titled, Unlocking the door: information disclosure framing and consumer characteristics in parcel locker adoption

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Includes: Supplementary data

Journal Articles

Embracing methodological evolution and diversity in logistics and supply chain management research

Ivan Russo, Ilenia Confente, Jan Holmström, Mikael Öhman, Travis Tokar

International Journal of Physical Distribution & Logistics Management (2024) 54 (7-8): 653–672.

https://doi.org/10.1108/IJPDLM-05-2024-0205

Published: 08 October 2024

View article titled, Embracing methodological evolution and diversity in logistics and supply chain management research

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Journal Articles

Achieving supply chain resilience in an era of disruptions: a configuration approach of capacities and strategies

Barbara Gaudenzi, Roberta Pellegrino, Ilenia Confente

Supply Chain Management: An International Journal (2023) 28 (7): 97–111.

https://doi.org/10.1108/SCM-09-2022-0383

Published: 15 June 2023

View article titled, Achieving supply chain resilience in an era of disruptions: a configuration approach of capacities and strategies

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Journal Articles

The challenge of remanufactured products: the role of returns policy and channel structure to reduce consumers' perceived risk

Ilenia Confente, Ivan Russo, Simone Peinkofer, Robert Frankel

International Journal of Physical Distribution & Logistics Management (2021) 51 (4): 350–380.

https://doi.org/10.1108/IJPDLM-03-2020-0089

Published: 24 March 2021

View article titled, The challenge of remanufactured products: the role of returns policy and channel structure to reduce consumers' perceived risk

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Includes: Supplementary data

Journal Articles

Supply chain management for circular economy: conceptual framework and research agenda

Benjamin T. Hazen, Ivan Russo, Ilenia Confente, Daniel Pellathy

The International Journal of Logistics Management (2021) 32 (2): 510–537.

https://doi.org/10.1108/IJLM-12-2019-0332

Published: 08 December 2020

View article titled, Supply chain management for circular economy: conceptual framework and research agenda

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Journal Articles

Logistics service quality and customer satisfaction in B2B relationships: a qualitative comparative analysis approach

Barbara Gaudenzi, Ilenia Confente, Ivan Russo

The TQM Journal (2020) 33 (1): 125–140.

https://doi.org/10.1108/TQM-04-2020-0088

Published: 07 July 2020

View article titled, Logistics service quality and customer satisfaction in B2B relationships: a qualitative comparative analysis approach

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Configurational pathways to professional service innovation: a fuzzy set analysis of provider adoption decisions

Unlocking the door: information disclosure framing and consumer characteristics in parcel locker adoption

Embracing methodological evolution and diversity in logistics and supply chain management research

Achieving supply chain resilience in an era of disruptions: a configuration approach of capacities and strategies

The challenge of remanufactured products: the role of returns policy and channel structure to reduce consumers' perceived risk

Supply chain management for circular economy: conceptual framework and research agenda

Logistics service quality and customer satisfaction in B2B relationships: a qualitative comparative analysis approach

Update search

Configurational pathways to professional service innovation: a fuzzy set analysis of provider adoption decisions

Unlocking the door: information disclosure framing and consumer characteristics in parcel locker adoption

Embracing methodological evolution and diversity in logistics and supply chain management research

Achieving supply chain resilience in an era of disruptions: a configuration approach of capacities and strategies

The challenge of remanufactured products: the role of returns policy and channel structure to reduce consumers' perceived risk

Supply chain management for circular economy: conceptual framework and research agenda

Logistics service quality and customer satisfaction in B2B relationships: a qualitative comparative analysis approach

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