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Journal Articles

Quality management and operational performance: a systematic literature review

Fathy Alkhatib, Juman Alsadi, Jiju Antony, Michael Sony, Shreeranga Bhat, Bart Lameijer, Maher Maalouf
Journal: International Journal of Productivity and Performance Management
International Journal of Productivity and Performance Management (2026) 75 (11): 54–81.
https://doi.org/10.1108/IJPPM-02-2025-0149
Published: 15 May 2026
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Journal Articles

Assessing Lean Six Sigma and quality performance improvement in Italian public healthcare organizations: a validated scale

Angelo Rosa, Nicola Capolupo, Emilia Romeo, Olivia McDermott, Jiju Antony, Michael Sony, Shreeranga Bhat
Journal: The TQM Journal
The TQM Journal (2024) 36 (9): 392–412.
https://doi.org/10.1108/TQM-10-2023-0350
Published: 08 August 2024
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Journal Articles

Critical failure factors for Quality 4.0: an exploratory qualitative study

Jiju Antony, Arshia Kaul, Shreeranga Bhat, Michael Sony, Vasundhara Kaul, Maryam Zulfiqar, Olivia McDermott
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2024) 41 (4): 1044–1062.
https://doi.org/10.1108/IJQRM-07-2023-0240
Published: 12 October 2023
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