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Journal Articles

Reducing patient waiting times in operating theatres via Lean 4.0: a qualitative study

Azhagu Poornima Karunakaran, Jiju Antony, Olivia McDermott, Micheal Sony, Andrea Sutoova, Arshia Kaul, Ranjit Roy Ghatak, Sercan Demir, Dewan Islam, Cristina Ciliberto
Journal: International Journal of Health Care Quality Assurance
Int J Health Care Qual Assur 1–17.
https://doi.org/10.1108/IJHCQA-01-2026-0005
Published: 05 June 2026
View article titled, Reducing patient waiting times in operating theatres via Lean 4.0: a qualitative study
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Journal Articles

Quality management and operational performance: a systematic literature review

Fathy Alkhatib, Juman Alsadi, Jiju Antony, Michael Sony, Shreeranga Bhat, Bart Lameijer, Maher Maalouf
Journal: International Journal of Productivity and Performance Management
International Journal of Productivity and Performance Management (2026) 75 (11): 54–81.
https://doi.org/10.1108/IJPPM-02-2025-0149
Published: 15 May 2026
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Journal Articles

Lean Six Sigma competency frameworks: evaluating the competencies required for the Lean Six Sigma Black Belt

Willem Salentijn, Bart Lameijer, Jiju Antony
Journal: The TQM Journal
The TQM Journal (2026) 38 (11): 59–73.
https://doi.org/10.1108/TQM-10-2025-0573
Published: 18 March 2026
View article titled, Lean Six Sigma competency frameworks: evaluating the competencies required for the Lean Six Sigma Black Belt
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Includes: Supplementary data
Journal Articles

Qualitative study of Q4.0 awareness, challenges, readiness and core skills: a Middle East perspective

Fathy Alkhatib, Jiju Antony, Ahmad Mayyas, Jose Arturo Garza-Reyes, Maher Maalouf
Journal: The TQM Journal
The TQM Journal (2025) 37 (9): 123–144.
https://doi.org/10.1108/TQM-03-2025-0166
Published: 07 November 2025
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Journal Articles

Analysis of the impact of Kaizen practices on ESG performance and the mediating role of digital systems

Fabiane Leticia Lizarelli, Jiju Antony, Manuel Suarez, Fátima Carneiro, Michael Sony, Ayon Chakraborty, Jie Ma, Felix T.S. Chan
Journal: Business Process Management Journal
Business Process Management Journal (2025) 31 (8): 148–175.
https://doi.org/10.1108/BPMJ-01-2025-0056
Published: 19 June 2025
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Journal Articles

Integrating lean and resilience: a healthcare supply chain perspective

Najla Alemsan, Guilherme Tortorella, Alberto Portioli Staudacher, Jiju Antony, Andrea Trianni, Felix Hui
Journal: International Journal of Industrial Engineering and Operations Management
International Journal of Industrial Engineering and Operations Management (2025) 7 (4): 289–308.
https://doi.org/10.1108/IJIEOM-11-2024-0076
Published: 25 February 2025
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Journal Articles

Pharma industry 4.0 deployment and readiness: a case study within a manufacturer

Olivia McDermott, Aneta Magdalena Wojcik, Anna Trubetskaya, Michael Sony, Jiju Antony, Manjeet Kharub
Journal: The TQM Journal
The TQM Journal (2024) 36 (9): 456–476.
https://doi.org/10.1108/TQM-04-2024-0160
Published: 22 October 2024
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Journal Articles

Assessing Lean Six Sigma and quality performance improvement in Italian public healthcare organizations: a validated scale

Angelo Rosa, Nicola Capolupo, Emilia Romeo, Olivia McDermott, Jiju Antony, Michael Sony, Shreeranga Bhat
Journal: The TQM Journal
The TQM Journal (2024) 36 (9): 392–412.
https://doi.org/10.1108/TQM-10-2023-0350
Published: 08 August 2024
View article titled, Assessing Lean Six Sigma and quality performance improvement in Italian public healthcare organizations: a validated scale
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Journal Articles

The implementation of Lean Six Sigma for the optimization of robotic process automation systems in financial service operations

Bart Lameijer, Elizabeth S.L. de Vries, Jiju Antony, Jose Arturo Garza-Reyes, Michael Sony
Journal: Business Process Management Journal
Business Process Management Journal (2024) 30 (8): 232–259.
https://doi.org/10.1108/BPMJ-08-2023-0640
Published: 04 July 2024
View article titled, The implementation of Lean Six Sigma for the optimization of robotic process automation systems in financial service operations
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Journal Articles

Critical failure factors for Quality 4.0: an exploratory qualitative study

Jiju Antony, Arshia Kaul, Shreeranga Bhat, Michael Sony, Vasundhara Kaul, Maryam Zulfiqar, Olivia McDermott
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2024) 41 (4): 1044–1062.
https://doi.org/10.1108/IJQRM-07-2023-0240
Published: 12 October 2023
View article titled, Critical failure factors for Quality 4.0: an exploratory qualitative study
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Journal Articles

Mapping the terrain for the Lean Supply Chain 4.0

Olivia McDermott, Jiju Antony, Michael Sony, Vikas Swarnakar
Journal: The International Journal of Logistics Management
The International Journal of Logistics Management (2024) 35 (5): 1483–1499.
https://doi.org/10.1108/IJLM-12-2022-0471
Published: 03 October 2023
View article titled, Mapping the terrain for the Lean Supply Chain 4.0
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Journal Articles

Implementing Lean Six Sigma in financial services: the effect of motivations, selected methods and challenges on LSS program- and organizational performance

Abhishek Vashishth, Bart Alex Lameijer, Ayon Chakraborty, Jiju Antony, Jürgen Moormann
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2024) 41 (2): 509–531.
https://doi.org/10.1108/IJQRM-05-2022-0154
Published: 17 July 2023
View article titled, Implementing Lean Six Sigma in financial services: the effect of motivations, selected methods and challenges on LSS program- and organizational performance
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Journal Articles

Beyond efficiency: the role of lean practices and cultures in developing dynamic capabilities microfoundations

Leopoldo Gutierrez, Bart Alex Lameijer, Gopesh Anand, Jiju Antony, Vijaya Sunder M
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2022) 42 (13): 506–536.
https://doi.org/10.1108/IJOPM-02-2022-0086
Published: 22 November 2022
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Journal Articles

How do the technological capability and strategic flexibility of an organization impact its successful implementation of Industry 4.0? A qualitative viewpoint

Michael Sony, Jiju Antony, Olivia Mc Dermott
Journal: Benchmarking: An International Journal
Benchmarking: An International Journal (2023) 30 (3): 924–949.
https://doi.org/10.1108/BIJ-09-2021-0541
Published: 18 April 2022
View article titled, How do the technological capability and strategic flexibility of an organization impact its successful implementation of Industry 4.0? A qualitative viewpoint
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Journal Articles

The impact of medical cyber–physical systems on healthcare service delivery

Michael Sony, Jiju Antony, Olivia McDermott
Journal: The TQM Journal
The TQM Journal (2022) 34 (7): 73–93.
https://doi.org/10.1108/TQM-01-2022-0005
Published: 12 April 2022
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Journal Articles

Critical failure factors for continuous improvement methodologies in the Irish MedTech industry

Olivia McDermott, Jiju Antony, Michael Sony, Tom Healy
Journal: The TQM Journal
The TQM Journal (2022) 34 (7): 18–38.
https://doi.org/10.1108/TQM-10-2021-0289
Published: 10 March 2022
View article titled, Critical failure factors for continuous improvement methodologies in the Irish MedTech industry
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Journal Articles

The implementation of Lean Six Sigma for operational excellence in digital emerging technology companies

Bart A. Lameijer, Wilmer Pereira, Jiju Antony
Journal: Journal of Manufacturing Technology Management
Journal of Manufacturing Technology Management (2021) 32 (9): 260–284.
https://doi.org/10.1108/JMTM-09-2020-0373
Published: 23 June 2021
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