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Volume 23, Issue 7
1 November 1994
Personnel Review Cover Image for Volume 23, Issue 7
Review Article| November 01 1994

The Employee Assistance Programme: Its Role in Organizational Coping and Excellence Available to Purchase

John R. Berridge;
John R. Berridge
Manchester School of Management, University of Manchester Institute of Science and Technology, Manchester, UK.
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Cary L. Cooper
Cary L. Cooper
Manchester School of Management, University of Manchester Institute of Science and Technology, Manchester, UK.
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6933
Print ISSN: 0048-3486
© MCB UP Limited
1994
Personnel Review (1994) 23 (7): 4–20.
https://doi.org/10.1108/00483489410072190

Defines the employee assistance programme (EAP) and describes its potential and impact on organizations. Provides details of how EAPs operate at each step. Evaluates their use and value in the context of the need for organizational performance.

Keywords:
Counselling, Employee assistance programmes, Employee communications, Organizations, Performance management
© MCB UP Limited
1994
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Suggested Reading

Confidential Counselling Service: A New Breed of EAP?
Employee Counselling Today (February,1992)
Employee assistance programmes
Work Study (December,1997)
Post‐incident support in practice
Management Development Review (June,1996)
Counselling employees: an applied communication skill
International Journal of Career Management (April,1997)
Human resource maintenance? – Organisational rationales for the introduction of employee assistance programmes
Journal of Managerial Psychology (June,2000)

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