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Purpose

To introduce the papers in the special issue.

Design/methodology/approach

Provides a brief review of the papers.

Findings

The papers cover a broad variety of human resource topics and the range of separate public services, including the impact of performance indicators on HRM practices in the NHS; the impact of Government policy on employment relations in the Fire Service; the use of 360° appraisal systems to improve performance management in the civil service; the impact of “best value” reviews upon HR in local government; the outcomes of new “partnership” relationships between management and unions in a local authority facing a “best value” review; and experimentation with job re‐design in the NHS.

Originality/value

Provides a summary of the perspectives considered within the issue.

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