...Domenico Berdicchia; Enrico Bracci; Giovanni Masino Purpose The purpose of this paper is to examine the influence of performance management systems (PMSs) and their perceived accuracy on job crafting behaviors via motivation. Design/methodology/approach By adopting a research design based...

... has shown a lack of focus on the role of frontline managers in the implementation of performance management systems despite plenty of research on the separate topics of frontline managers and performance management. This article aims to understand how frontline managers connect the intended...