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Keywords: Service climate
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Journal Articles
Journal:
Personnel Review
Personnel Review (2019) 48 (7): 1716–1733.
Published: 03 September 2019
... of organisational identification, customer orientated behaviour, service climate and ethical climate on the relationship between ethical leadership and employee in-role performance. Design/methodology/approach The hypotheses were tested using a two-wave survey study of 233 bank employees in Australia...
