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Keywords: Relationship management
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Journal Articles
Corporate branding and value creation for initiating and managing relationships in B2B markets
Available to Purchase
Qualitative Market Research: An International Journal (2020) 23 (4): 627–661.
Published: 27 May 2020
.... Corporate brand Corporate brand relationships Business-to-business Brand value Relationship initiation Relationship management In the following sections, we draw on researches on corporate branding in B2B marketing to develop the conceptual framework and propositions of the study...
Journal Articles
Customer relationship management systems: implementation risks and relationship dynamics
Available to Purchase
Qualitative Market Research: An International Journal (2002) 5 (4): 239–251.
Published: 01 December 2002
...Ian Corner; Matthew Hinton Addresses variables in the implementation of software applications for aspects of customer relationship management (CRM) systems in medium‐sized organisations. The objective is to identify those variables that present the greatest risks to effective and successful...
