Issues

The airline industry

Abstracts

Bombardier Flexjet significantly improves its fractional aircraft ownership operations

F. Soumis
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Why incumbents struggle to extract value from new strategic options: case of the European airline industry

M. Willenborg
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The flight of the Accountant: a romance of air and credit

P. Armstrong
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Electronic ticketing in air transport - commercial strategies and consequences

R. Abeyratne
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Equal opportunity and diversity management meet downsizing: A case study in the UK airline industry

J. Woodall
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A business model going places? Premium airlines lay down a challenge for the big

K. Done
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Internalization of airport congestion: a network analysis

J.K. Brueckner
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Aesthetic labour, cost minimisation and the labour process in the Asia Pacific airline industry

P. Waring
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Aviation benchmarking: issues and industry insights from benchmarking results

P. Mackenzie-Williams
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Recovering from service failure: Generating profit through greater customer satisfaction

View articletitled, Recovering from service failure<span class="subtitle-colon">: </span><span class="subtitle">Generating profit through greater customer satisfaction</span>
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The future of the airline industry: Going into free‐fall or climbing steadily?

View articletitled, The future of the airline industry<span class="subtitle-colon">: </span><span class="subtitle">Going into free‐fall or climbing steadily?</span>
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An interview with Jürg Dinner: Head of Corporate Communications at SWISS International Airlines

Interview by Alistair Craven
View articletitled, An interview with Jürg Dinner<span class="subtitle-colon">: </span><span class="subtitle">Head of Corporate Communications at SWISS International Airlines</span>
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An interview with Mr Akbar Al Baker: The 2005 Airline Personality of the Year

Interview by Alistair Craven
View articletitled, An interview with Mr Akbar Al Baker<span class="subtitle-colon">: </span><span class="subtitle">The 2005 Airline Personality of the Year</span>
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Delta Air Lines and baggage handling: Sky's the limit with RFID

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Can the aviation industry claw its way out of price‐wars and into profit?: Assessing the long term future of the airline industry

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Will size matter for Boeing and Airbus?: Manufacturers fly into new battle

View articletitled, Will size matter for Boeing and Airbus?<span class="subtitle-colon">: </span><span class="subtitle">Manufacturers fly into new battle</span>
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An interview with Barbara Cassani: ‘‘Sharp, shrewd and knowing''

Interview by Alistair Craven
View articletitled, An interview with Barbara Cassani<span class="subtitle-colon">: </span><span class="subtitle">‘‘Sharp, shrewd and knowing''</span>
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Easyjet and Ryanair flying high on the Southwest model: Charting the ups and downs of low‐cost carriers

View articletitled, Easyjet and Ryanair flying high on the Southwest model<span class="subtitle-colon">: </span><span class="subtitle">Charting the ups and downs of low‐cost carriers</span>
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Emirates, American and Embraer: why are these three air industry companies beating the odds?: How two majors and one minor put culture at heart of success

View articletitled, Emirates, American and Embraer: why are these three air industry companies beating the odds?<span class="subtitle-colon">: </span><span class="subtitle">How two majors and one minor put culture at heart of success</span>
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Pricing aviation insurance: The issues faced by underwriters in the aviation industry

View articletitled, Pricing aviation insurance<span class="subtitle-colon">: </span><span class="subtitle">The issues faced by underwriters in the aviation industry</span>
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Is win‐win just pie in the sky?

Ian Newall
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Diary

Diary

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Relevant publications

Relevant publications

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What’s on the web

What’s on the web

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