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Purpose

– The purpose of this paper is looking at Feel Good Management as a valuable tool to shape workplace culture and drive employee happiness: a low cost but priceless strategy for engaging a global workforce.

Design/methodology/approach

– A look back at Feel Good Management in practice after four years in global workforce.

Findings

– Very favorable impact on recruitment, retention and engagement.

Research limitations/implications

– A potentially valuable tool for retaining global talent with strong management support and continuous branding of the culture.

Practical implications

– One manager can shape and act as ambassador but the entire workforce must embrace the approach for true success.

Social implications

– Employees, especially millennials, care about far more than a paycheck. They want to feel valued and a part of something.

Originality/value

– Every company is different but any entity can benefit from a strategic focus on shaping workplace culture.

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