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Purpose
The purpose of this article is to detail the importance of providing structured learning solutions and to give an overview of the Alcatel‐Lucent University.
Design/methodology/approach
The article looks into the Alcatel‐Lucent University itself, its approach, the benefits to employees and customers and its future.
Findings
This article shows that a structured, comprehensive approach to learning, such as a corporate university, can bring company‐wide benefits.
Originality/value
The corporate university solution of the Alcatel‐Lucent University has brought a number of benefits to both employees and customers and proved the best solution to Alcatel‐Lucent's learning needs.
© Emerald Group Publishing Limited
2009
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