Issues

Special Issue: Managing service innovation and quality: a service ecosystem perspective. Guest Editor: Maria Vincenza Ciasullo

Introduction to the special issue on managing service innovation and quality: a service ecosystem perspective

Maria Vincenza Ciasullo
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Considering pollution in the higher education (HE) service ecosystem: The role of students’ evaluation surveys

Montserrat Díaz-Méndez; Michael Saren; Evert Gummesson
View articletitled, Considering pollution in the higher education (HE) service ecosystem<span class="subtitle-colon">: </span><span class="subtitle">The role of students’ evaluation surveys</span>
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The viable system perspective of actors in eco-systems

Francesco Polese; Luca Carrubbo; Roberto Bruni; Gennaro Maione
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Service ecosystems, markets and business networks: What is the difference? A horizontal literature review

Jonas Holmqvist; Carlos Diaz Ruiz
View articletitled, Service ecosystems, markets and business networks<span class="subtitle-colon">: </span><span class="subtitle">What is the difference? A horizontal literature review</span>
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The role of technology and institutions in tourism service ecosystems: Findings from a case study

Sergio Barile; Maria Vincenza Ciasullo; Orlando Troisi; Debora Sarno
View articletitled, The role of technology and institutions in tourism service ecosystems<span class="subtitle-colon">: </span><span class="subtitle">Findings from a case study</span>
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Evaluating the outcomes of service ecosystems: The interplay between ecosystem well-being and customer well-being

Claudio Baccarani; Fabio Cassia
View articletitled, Evaluating the outcomes of service ecosystems<span class="subtitle-colon">: </span><span class="subtitle">The interplay between ecosystem well-being and customer well-being</span>
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Dream or reality? A recipe for sustainable and innovative health care ecosystems

Rocco Palumbo; Silvia Cosimato; Aurelio Tommasetti
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The rise of P2P ecosystem: a service logics amplifier for value co-creation

Cristina Simone; Antonio La Sala; Marta Maria Montella
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Struggling with agency problems in open innovation ecosystem: corporate policies in innovation hub

Maria Cristina Longo; Sonia Caterina Giaccone
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The role of loyalty programs in healthcare service ecosystems

Vusal Gambarov; Debora Sarno; Xhimi Hysa; Mario Calabrese; Alberto Bilotta
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Cultural and ethical obstacles on the road to sustainable development in the globalization era

Tito Conti
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