...Raja Rajeswari Jayakumar; Natrah Saad; Waqas Mehmood; Saifulrizan Norizan Purpose This study examines the relationship between peer influence, tax knowledge, tax incentives, tax fairness, and tax compliance behaviour among SMEs in Malaysia. It also investigates whether service quality moderates...

...Francesco Calza; Laura Chianese; Riccardo Giannetti; Giuseppe La Ragione; Lorenzo Leto; Eva Panetti; Michele Simoni; Ilaria Tutore Purpose This research addresses Industry 4.0 (I4.0) adoption challenges among logistics small- and medium-sized enterprises (SMEs), with a focus on improving warehouse...

... to medium sized enterprises SMEs The performance of micro, small, and medium enterprises (MSMEs) in developing countries is of utmost importance because it contributes to employment and to gross domestic product (GDP), a significant portion of which comes from the manufacturing sector (Tekola...

...Arthur William Fodouop Kouam Purpose This study analyzes how small and medium companies (SMEs) operating in China's cross-border e-commerce (CBEC) sector might employ digital transformation techniques to boost operational resilience and sustainability. Design/methodology/approach Using a mixed...

...Pradeep K. Jha; Suvadip Ghorai; Rakhi Jha; Surya Prakash Singh Purpose The main aim of this paper is to investigate key challenges that hinder sustainable and resilient green supply chain (GSC) building in small and medium-sized enterprises (SMEs) with respect to how they interact after the COVID...

... in the relationship between TQM and sustainable performance. Design/methodology/approach This study used a survey method to collect data from the managers of 485 manufacturing SMEs working in five major industrial cities in Pakistan. Collected data were analyzed through PLS-SEM with the help of smart-PLS...

...Ralitsa Arnaudova; Evi Viza; Michele Cano Purpose The Scottish economy was experiencing steady growth prior the hit of the COVID-19, with the pandemic causing the government to announce extreme lockdown measures with unprecedented impact on small and medium-sized enterprises (SMEs). Whilst some...

...Mustafizur Rahman; Sifat Ajmeer Haque; Andrea Trianni Purpose This study aims to recognize the significant barriers of small and medium-sized enterprises (SMEs) in Bangladesh, hindering the adoption of total quality management (TQM). Additionally, this research intends to explore...

...Christina Dimitrantzou; Evangelos Psomas; Fotios Vouzas Purpose This study aims at determining the influence of the competitive strategy types and organizational structure dimensions on Cost of Quality (CoQ) in Food and Beverage (F&B) small- and medium-sized enterprises (SMEs). Design...

... media and SMEs, organically explores various dimensions related to the adoption of social media by small agencies, also considering the impact of the Covid-19 on the perception of travel agents. As a further element of originality, the research takes into consideration the main social platforms...

.... The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Digitalization Digital marketing Marketing activities Customer value SMEs The American Marketing Association (AMA) gives the following definition: “Digital marketing is the use of digital...

...Subhodeep Mukherjee; Manish Mohan Baral; Venkataiah Chittipaka; Ramji Nagariya; Bharat Singh Patel Purpose This research investigates the adoption of the industrial Internet of things (IIoT) in SMEs to achieve and increase organizational performance. With the latest technology, small and medium...

... especially small and medium enterprises (SMEs) need to take advantage of digitalization in strengthening their social performance. Observing the importance of social performance of Indian SMEs and availability of limited research in this direction, the current study has done a holistic analysis of social...

... like lean manufacturing and also to determine the challenges for manufacturing SMEs and further suggest a strategic roadmap for the future. Design/methodology/approach The current work has used a combined approach on interpretative structural modeling (ISM) and fuzzy Matrice d'impacts croisés...

... interaction ICT SMEs The recent global economic dynamics, combined with the impact of the internet, have led to a profound change in an information-intensive industry such as tourism (Xie et al., 2020 ; Devece et al., 2015 ; Baggio and Del Chiappa, 2014). Instead of decreasing...

...Renata Biadacz Purpose The purpose of the study is to examine the research problem that represents an attempt to approximate the importance of quality costing in managing a modern enterprise using the selected enterprises from small and medium-sized enterprises (SMEs) in Poland. Design...

... and sustainability. Findings A customised LSS reference guide in a road map format for the Scottish SME was proposed. This road map was developed by adopting existing successful road maps from the literature into consideration and then adapting them to fulfil the company's particular perspective on CI...

...Wallace Avelar; Marcelo Meiriño; Guilherme Luiz Tortorella Purpose The purpose of this paper is to explore the applicability of lean construction (LC) concepts and tools in necessary, but non-value-added activities (NVAA) in small and medium-sized enterprises (SME). The application of the lean...

...) and environmental performance (EP) in food processing Small and medium-sized enterprises (SMEs) in Pakistan. Design/methodology/approach The study is based on collecting data using a survey questionnaire through snowball sampling technique. A total of 302 food processing SMEs operating in Punjab, Pakistan...

...Manisha Lande; R. L. Shrivastava; Dinesh Seth Purpose – The purpose of this paper is to identify and list critical success factors (CSFs) of Lean Six Sigma (LSS) framework affecting and influencing quality, operational and financial performance of small and medium enterprises (SMEs). It also...