Issues

Abstracts

Keeping top performers on the front line

A. Blyth
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Making time off predictable and required (need for managers to take time off and be refreshed)

L.A. Perlow
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Canaries in the mine shaft: women signalling a new career model

M. Shapiro
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The marvel of Plant 4: Bandag’s journey of self-direction

D. O'Connell
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Supercharge the staff survey

R. Rigby
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What about me? (recruitment and diversity)

C. Woodruffe
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Jungle survival (organisational culture)

E. Frauenheim
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The leadership detox diet

W. Wright
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Don’t be frightened, you’ll only fail (organizational culture of fear of failing)

M. Witzel
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Use the stairs; quit the pies (employee health and wellbeing)

P. Moore
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How companies reduce the downside of downsizing

J. Lamarsh
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The corporate carrot (non-financial incentives)

D. Tarrant
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New ethos transforms attitudes and approaches at RS Components: Key role of coaching in customer services

View articletitled, New ethos transforms attitudes and approaches at RS Components<span class="subtitle-colon">: </span><span class="subtitle">Key role of coaching in customer services</span>
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Program schools engineering graduates in the Buro Happold way: Organizational culture preserved during rapid growth

View articletitled, Program schools engineering graduates in the Buro Happold way<span class="subtitle-colon">: </span><span class="subtitle">Organizational culture preserved during rapid growth</span>
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Why change programs fail

Mark Eaton
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Making the most of a workforce on the move

Tom Short
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Chess makes a winning move with employee training: Program helps company to manage the challenges of growth

View articletitled, Chess makes a winning move with employee training<span class="subtitle-colon">: </span><span class="subtitle">Program helps company to manage the challenges of growth</span>
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Five pledges put Bristol University on the path to positivity: … and an international prize for performance management

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Hilti (GB) Ltd builds product knowledge with passion and without pain: Training award for induction reforms

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Theater techniques put Translink on route to better customer service: Role‐plays change the mindsets of bus employees

View articletitled, Theater techniques put Translink on route to better customer service<span class="subtitle-colon">: </span><span class="subtitle">Role‐plays change the mindsets of bus employees</span>
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Today's production workers are the craftsmen of tomorrow at Toyota: Training creates skilled maintenance technicians for lean manufacturing

View articletitled, Today's production workers are the craftsmen of tomorrow at Toyota<span class="subtitle-colon">: </span><span class="subtitle">Training creates skilled maintenance technicians for lean manufacturing</span>
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The 100 days that transformed HSBC Argentina: … and helped to embed culture change for the future

View articletitled, The 100 days that transformed HSBC Argentina<span class="subtitle-colon">: </span><span class="subtitle">… and helped to embed culture change for the future</span>
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In search of excellence: spiritual training program and junior managers' counterproductive work behavior in China: Guangxi State Farm Group grows moral managers of the future – course seeks to combat “counterproductive” work behavior

Yong Han; Xiaozhi Lu; Zhaozhong Li
View articletitled, In search of excellence: spiritual training program and junior managers' counterproductive work behavior in China<span class="subtitle-colon">: </span><span class="subtitle">Guangxi State Farm Group grows moral managers of the future – course seeks to combat “counterproductive” work behavior</span>
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Qatar Steel forges ahead with quality circles: Manufacturer builds on 30 years of continuous improvement

View articletitled, Qatar Steel forges ahead with quality circles<span class="subtitle-colon">: </span><span class="subtitle">Manufacturer builds on 30 years of continuous improvement</span>
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Employment law outlook

Employers cannot discriminate to remedy possible discrimination: firefighter examination generates plenty of heat

Anthony L. McMullen
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Interview

Interview with Suzanne Hitchen

Juliet Norton
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Suggested reading

How Managers Have Learnt to Lead

Steve Kempster
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Up in the Air: How Airlines Can Improve Performance by Engaging their Employees

G.J. Bamber
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Diversity in Coaching: Working with Gender, Culture, Race and Age

Edited by Jonathan Passmore
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Hidden Health Hazards in Women’s Work

Edited by Celia Briar
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