Issues

Editorial: Letter from the editor

Elisa Moncarz; Lisa Nicole Cain
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Charting the course for student success: harnessing the potential of an accreditation-focused hospitality student-exit survey

Melvin R. Weber; Craig Marshall; Sydney Pons; Ruth Annette Smith
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Service recovery strategies: mitigating negative word-of-mouth in the hotel industry through enhanced customer engagement

Anupama Sukhu; Anil Bilgihan
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The role of celebrity involvement in influencing domestic tourists’ intention to visit Tanzania’s attractions: attitude as a mediating variable

Nasra Shokat Kara
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The role of tour guide competency in the cultural tour experience: the case of Cappadocia

Erdim Kul; Bekir Bora Dedeoğlu; Fulden Nuray Küçükergin; Marcella De Martino; Fevzi Okumus
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Cruise market investigation and price optimization: what do consumers want?

Tianyu Pan; Rachel J.C. Fu; James F. Petrick
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The impact of message framing on perceptions of controversial CSR in hotels

Amanda Belarmino; Elizabeth A. Whalen; Renata Fernandes Guzzo
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Impact of average daily rate on hotel’s newest atmosphere

Xuan V. Tran; Kaleigh McCullough; Makayla Blankenship; Trista Barton; Sophia Cohen; Tabitha Harris; Andrea Lopez; Summer Simone; Trace Bolger
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Employee perceptions of hotel CSR initiatives and job satisfaction: exploring organizational identification, psychological contract fulfillment and attachment styles

Toan Thi Phuoc Dang; Vinh Thi Thanh Do
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Visitor’s emotional experience in predicting destination image, satisfaction and intention to revisit: a spa tourism perspective

Syed Ahamed Suban
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Finding solace in work-family culture as a predictor of work-family enrichment; does gender matter?

Isaac Nyarko Adu; Kwame Owusu Boakye; Michael Kyei-Frimpong
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