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International Journal of Bank Marketing
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Issue
1 January - Volume 22, Issue 1, Pages 9 - 80
1 March - Volume 22, Issue 2, Pages 86 - 157
1 May - Volume 22, Issue 3, Pages 161 - 232
1 June - Volume 22, Issue 4, Pages 238 - 296
1 August - Volume 22, Issue 5, Pages 300 - 384
1 October - Volume 22, Issue 6, Pages 390 - 464
1 December - Volume 22, Issue 7, Pages 468 - 539
Volume 22, Issue 6
1 October 2004
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ISSN
0265-2323
EISSN
1758-5937
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Employee attitude towards customers and customer care challenges in banks
Babu P. George
;
Purva G. Hegde
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titled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
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for Employee attitude towards customers and customer care challenges in banks
Service quality and satisfaction perceptions: curvilinear and interaction effect
Ding Hooi Ting
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for Service quality and satisfaction perceptions: curvilinear and interaction effect
Internal marketing in UK banks: conceptual legitimacy or window dressing?
Ioanna Papasolomou‐Doukakis
;
Philip J. Kitchen
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for Internal marketing in UK banks: conceptual legitimacy or window dressing?
The regulatory challenge to relationship marketing in UK banking
John K. Ashton
;
Andrew Pressey
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for The regulatory challenge to relationship marketing in UK banking
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