Issues

Drivers and outcomes of consumer engagement: Insights from mobile money usage in Ghana

Richard Glavee-Geo; Aijaz A. Shaikh; Heikki Karjaluoto; Robert Ebo Hinson
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The effects of risk appraisal and coping appraisal on the adoption intention of m-payment

Shih-Tse Wang
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The effect of government regulations on continuance intention of in-store proximity mobile payment services

Surabhi Verma; Sushil S. Chaurasia; Som Sekhar Bhattacharyya
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CSR marketing outcomes and branch managers’ perceptions of CSR

Miguel Angel Moliner; Diego Monferrer Tirado; Marta Estrada-Guillén
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Factors affecting intention to use e-banking in Jordan

Abdel Latef M. Anouze; Ahmed S. Alamro
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The theory of planned behaviour and student banking in Australia

Mark Tucker; Christine Jubb; Chee Jin Yap
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The moderating impact of gender on the acceptance of peer-to-peer mobile payment systems

Zoran Kalinić; Francisco J. Liébana-Cabanillas; Francisco Muñoz-Leiva; Veljko Marinković
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Corporate social responsibility: a pathway to sustainable competitive advantage?

Syed Shujaat Ali Shah; Zia Khan
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Service quality in a post-crisis context: emotional effects and behaviours

Manuel Idrovo Arguello; Diego Monferrer Tirado; Marta Estrada Guillén
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The opportunity and challenge of trust and decision-making uncertainty: Managing co-production in value co-creation

Li-Wei Wu; Chung-Yu Wang; Ellen Rouyer
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Design aesthetics as drivers of value in mobile banking: does customer happiness matter?

Walid Chaouali; Renaud Lunardo; Imene Ben Yahia; Dianne Cyr; Abdelfattah Triki
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Drivers of continuance intention with mobile banking apps

Chayawan Poromatikul; Peter De Maeyer; Kannika Leelapanyalert; Simon Zaby
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