Issues

Special Issue: Social media in hospitality and tourism. Guest Editors: Rob Law, Lawrence Hoc Nang Fong, Chulmo Koo, Ben Haobin Ye

Guest editorial

Rob Law; Lawrence Hoc Nang Fong; Chulmo Koo; Ben Haobin Ye
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Sharing information now vs later: The effect of temporal contiguity cue and power on consumer response toward online reviews

Laurie Wu; Han Shen; Mimi Li; Qian (Claire) Deng
View articletitled, Sharing information now vs later<span class="subtitle-colon">: </span><span class="subtitle">The effect of temporal contiguity cue and power on consumer response toward online reviews</span>
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Social media activity in a festival context: temporal and content analysis

Kelly MacKay; Danielle Barbe; Christine M. Van Winkle; Elizabeth Halpenny
View articletitled, Social media activity in a festival context: temporal and content analysis
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Ambassadors of knowledge sharing: Co-produced travel information through tourist-local social media exchange

Deborah Edwards; Mingming Cheng; IpKin Anthony Wong; Jian Zhang; Qiang Wu
View articletitled, Ambassadors of knowledge sharing<span class="subtitle-colon">: </span><span class="subtitle">Co-produced travel information through tourist-local social media exchange</span>
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Consumers’ impulsive buying behavior of restaurant products in social commerce

Namho Chung; Hyo Geun Song; Hyunae Lee
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Generation Y’s positive and negative eWOM: use of social media and mobile technology

Tingting (Christina) Zhang; Behzad Abound Omran; Cihan Cobanoglu
View articletitled, Generation Y’s positive and negative eWOM: use of social media and mobile technology
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Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website: A text mining approach

Minwoo Lee; Miyoung Jeong; Jongseo Lee
View articletitled, Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website<span class="subtitle-colon">: </span><span class="subtitle">A text mining approach</span>
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Social media review rating versus traditional customer satisfaction: Which one has more incremental predictive power in explaining hotel performance?

Woo Gon Kim; Seo Ah Park
View articletitled, Social media review rating versus traditional customer satisfaction<span class="subtitle-colon">: </span><span class="subtitle">Which one has more incremental predictive power in explaining hotel performance?</span>
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Exploring the generalizability of discriminant word items and latent topics in online tourist reviews

Astrid Dickinger; Lidija Lalicic; Josef Mazanec
View articletitled, Exploring the generalizability of discriminant word items and latent topics in online tourist reviews
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An empirical examination of online restaurant reviews on Yelp.com: A dual coding theory perspective

Sung-Byung Yang; Sunyoung Hlee; Jimin Lee; Chulmo Koo
View articletitled, An empirical examination of online restaurant reviews on Yelp.com<span class="subtitle-colon">: </span><span class="subtitle">A dual coding theory perspective</span>
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