Keywords: Case study
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Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (4): 942–964.
Published: 25 July 2022
... in higher performance level. Design/methodology/approach The authors conducted an in-depth case study of a top-10 Spanish food retail company with experience in HK and LM. First, the authors conducted 17 semi-structured interviews with the management team. Second, the authors analyzed all minutes from...
Journal Articles
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2021) 38 (5): 1130–1148.
Published: 12 October 2020
... to existing literature on the application of FMEA in NPD. Design/methodology/approach Through the application of action research (AR) methodology, it was possible to develop a case study examining the use of FMEA to decrease NPD risk in an early phase of NPD execution. Findings The importance...
Journal Articles
International Journal of Quality & Reliability Management (2021) 38 (1): 1–24.
Published: 17 March 2020
... on a case study in a well-known general hospital in Iran. Originality/value This study takes the advantages of an integrated HFMEA-DES model in supporting the limitation of HFMEA in a general hospital with a large number of beds and patients. The case study proves the effectiveness of the proposed...
Journal Articles
International Journal of Quality & Reliability Management (2019) 36 (8): 1345–1369.
Published: 28 May 2019
..., academic research on the use of LSS in the Banking and Financial Services (BFS) is limited, and hence deserves greater attention. The purpose of this paper is to illustrate the application of LSS in consumer banking in real-time setting. Design/methodology/approach A case study method is used to study...
Journal Articles
International Journal of Quality & Reliability Management (2019) 36 (6): 983–998.
Published: 19 February 2019
... follows a case study approach illustrating how theory has been put into practice, explaining how to implement the LSS define-measure-analyze-improve-control framework in a field-setting in a higher education institution (HEI), and to highlight the subsequent challenges occurred and lessons learned during...
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (10): 2157–2180.
Published: 29 November 2018
.... Design/methodology/approach A five-phased approach is followed. A multiple case-study method is used in this paper to explore this implementation of LSS in two select international University colleges. LSS toolkit comprising of define-measure-analyze-improve-control phases is used for the execution...
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (2): 510–526.
Published: 05 February 2018
... of work carried out by other scholars in the field. This is followed by presenting a case study explaining how a HEI in the UK has embarked on its LSS journey as a process excellence methodology to improve the efficiency and effectiveness of core and supporting business processes. Findings There has...
Journal Articles
International Journal of Quality & Reliability Management (2017) 34 (7): 940–954.
Published: 07 August 2017
...Abhijeet Ghadge; Xie Fang; Samir Dani; Jiju Antony Purpose The purpose of this paper is to proactively analyse and mitigate the root causes of the product and security risks. The case study approach examines the effectiveness of the fuzzy logic approach for assessing the product and process...
Journal Articles
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2013) 30 (4): 387–402.
Published: 12 April 2013
... Six Sigma was given a vital role. Unlike Six Sigma, CPS was introduced on a top‐down basis and in most areas simultaneously. Six sigma Lean production Lean six sigma Process improvement Case study In order to explore industrial practices rather than test hypotheses, additional data...
Journal Articles
International Journal of Quality & Reliability Management (2012) 29 (1): 21–30.
Published: 06 January 2012
... and application of statistical tools and techniques. © Emerald Group Publishing Limited 2012 Six sigma Lean production Lean six sigma Process improvement Case study Lean and Six Sigma are popular contemporary process improvement methodologies intended for companies striving...
Journal Articles
International Journal of Quality & Reliability Management (2001) 18 (5): 549–559.
Published: 01 July 2001
... product, called the base product. By adopting the relationship between new product and base product, this study presents a neural network‐based approach to determine the optimal burn‐in time and cost without any assumptions. A case study of the production of a switch mode rectifier demonstrates...

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