.... Originality/value This paper is one of the few published studies that report on and discuss the implementation of portfolio management in a country in South America. © Emerald Group Publishing Limited 2008 Product development New products Brazil Organizational change Due to increasing...

... specifically to quality management standards provides the conceptual framework in which businesses can operate. The discussion reviews quality management standards, organizational change and models, and change management in pursuit of certification. A conceptual model was developed and serves as the foundation...

... the activities during the implementation. Employees' willingness to change can be affected negatively for various reasons, including: © MCB UP Limited 2003 Reliability management Total quality management Productive maintenance Organizational change Over the past few decades, quality...

... synthesis of the two models. © MCB UP Limited 2001 ISO 9000 TQM Organizational change Organizational learning Leadership Models The literature on organisational learning (OL) is complex, not least because it emanates from disparate disciplines. Easterby‐Smith (1997) identifies six...

... strategies? What are the profiles of long‐term organisational change? © MCB UP Limited 2000 Organizational change Models TQM BPR This paper presents a tentative model of organisational transformation, which has both descriptive and analytical properties. It draws on the findings...

... the organisation to learn from previous actions, and reduce “cognitive strain” by dealing with “manageable fragments of reality” (Miller and Friesen, 1982). The organisation can focus on bottlenecks, and choose from a list of well‐tried expedients for dealing with them. Organizational change Improvement...

...‐hand experience of the merits of TPM and realized how the concept works. © MCB UP Limited 2000 Total productive maintenance Work psychology Organizational change National cultures China Nakajima (1988) states that TPM is a proactive and cost‐effective approach to equipment...

... on the NIES TQM model. All the seven organisations understood the three core principles and the seven imperatives of TQM. © MCB UP Limited 1999 Audit Australia Corporate culture Implementation Organizational change TQM The written case studies were then used to identify and explore...

... the award successfully managed the process of complex organizational change. The survey was designed to test various system models and change guidelines that deal with the dynamics of successful change. The authors examine relationships between the effectiveness of the various change processes covered...

..., and customer satisfaction. © MCB UP Limited 1998 Organizational change Philosophy Quality Taiwan Growing competition in the marketplace has forced firms to improve the quality of products and services as a strategic way to enhance their competitive position. Among various philosophies...

... Organizational change Total quality management Global market realities are demanding a strategic shift in the way businesses in the USA approach competitiveness. Businesses are increasingly stressing quality strategies in addition to operational efficiency. When Siemens Industrial Automation (a division...

... managed the process of complex organizational change. The survey was designed to test various system models and change guidelines that deal with the dynamics of successful change. The findings strongly supported these guidelines, i.e. that successful change was systemic and occurred simultaneously...

... activities. The quality message has, however, been well understood and accepted, with all of those interviewed accepting full responsibility for the quality of their work. Australia Deming Employee attitudes Implementation Organizational change Top‐down decision making TQM Training...

... Limited 1994 Automotive components industry Customer satisfaction Employee attitudes Kaizen Management attitudes Organizational change TQM The firm’s product range includes headlamps, front turn indicators, rear cluster lamps and other lighting equipment. In previous years the main...

... with communication exists for BU1, BU2, and HO, thus the problem is systemic. Given the current economic situation in Australia it is highly likely that employees are concerned about the impact of future plans for organizational change on their job security. Qualitative data obtained from the survey respondents...

...Jerry Glover © Emerald Group Publishing Limited 1993 DESIGN IMPLEMENTATION ORGANIZATIONAL CHANGE PARADIGMS CORPORATE CULTURE TQM Achieving the Organizational Change Necessary for Successful TQM Jerry Glover Hawaii Pacific University, Honolulu, USA Achieving Organizational Change...

...Oscar G. Mink Organizational change seldom occurs as swiftly or as dramatically as one might imagine, the contrasts between old and new organizational paradigms are often just as striking as our most outrageous dreams. Describes two different and contrasting contexts or ways of viewing or thinking...

... and communication of a clear vision and strategy. The focus of quality is shifting to attitudes, values, approaches and perspective, and the creation of quality networks embracing customers, suppliers and business partners. © MCB UP Limited 1992 COMMITMENT COMMUNICATIONS DIRECTORS ORGANIZATIONAL...

... change. These include: gaining the commitment of the whole company; the identification of the key issues; the establishment of causes; identifying how to change behaviour. © MCB UP Limited 1992 CORPORATE CULTURE CUSTOMER SERVICE ORGANIZATIONAL CHANGE Creating, Maintaining and Reinforcing...

... Change", in Swanson, G.E., Newcomb, T.M. and Hartley, E.L. (Eds), Readings in Social Psychology, Holt, Rinehart and Winston, New York, 1952. 25. Dawson, P., Managing Change: Innovation and Technology at Work, Sage, London (forthcoming). AUSTRALIA BANKING ORGANIZATIONAL CHANGE SERVICE QUALITY...