... may be used in this case (Cooper et al., 1997b). © Emerald Group Publishing Limited 2008 Product development New products Brazil Organizational change Due to increasing levels of competitiveness, many companies realize the importance of planning product families...

... specifically to quality management standards provides the conceptual framework in which businesses can operate. The discussion reviews quality management standards, organizational change and models, and change management in pursuit of certification. A conceptual model was developed and serves as the foundation...

... Organizational change Over the past few decades, quality management has been recognised as giving the edge for competitiveness and long‐term profitability. Total quality management (TQM), considered by many to be a holistic approach, seeks to convert the culture and structure of the organisation...

.... In addition, it was considered appropriate to consider the original TQM status of companies identified in the 1992 data. Thus, case selection was based on the following three primary criteria: ISO 9000 TQM Organizational change Organizational learning Leadership Models The research reported...

... strategies and activities. Suggests that one potential contribution of the model of organisational transformation is that it may provide guidance and insight for managers attempting such reconstruction. Organizational change Models TQM BPR 1. (1) to investigate the awareness, understanding...

... methodologies employed, the authors acknowledge the need for further investigation into the roles of TQM and BPR in organisational change strategies. © MCB UP Limited 2000 Organizational change Improvement Innovation TQM BPR The paper reports the findings of six case studies which...

... psychology Organizational change National cultures China Nakajima (1988) states that TPM is a proactive and cost‐effective approach to equipment maintenance which is widely adopted in Japanese industries with successful results. Moreover, he reports that many companies in North America and South...

... Corporate culture Implementation Organizational change TQM Since the early 1980s quality management or total quality management (TQM) has emerged as a significant element of business/corporate strategy. Many authors agree that TQM is a viable competitive strategy. In many Western organisations...

... the award successfully managed the process of complex organizational change. The survey was designed to test various system models and change guidelines that deal with the dynamics of successful change. The authors examine relationships between the effectiveness of the various change processes covered...

... for an effective organizational change (Stoner and Freeman, 1989, p. 371): Being aware of the important role of quality in overall competitiveness, both government and industries in Taiwan have long striven for quality improvement. The concept of quality control circles (QCC) was introduced into Taiwan in 1967...

... Organizational change Total quality management Global market realities are demanding a strategic shift in the way businesses in the USA approach competitiveness. Businesses are increasingly stressing quality strategies in addition to operational efficiency. When Siemens Industrial Automation (a division...

... managed the process of complex organizational change. The survey was designed to test various system models and change guidelines that deal with the dynamics of successful change. The findings strongly supported these guidelines, i.e. that successful change was systemic and occurred simultaneously...

... benefits from the TQ programme, enabling the company to move closer to its mission of being best in class. © MCB UP Limited 1994 Automotive components industry Customer satisfaction Employee attitudes Kaizen Management attitudes Organizational change TQM Carello Lighting is a world...

... well understood and accepted, with all of those interviewed accepting full responsibility for the quality of their work. © MCB UP Limited 1994 Australia Deming Employee attitudes Implementation Organizational change Top‐down decision making TQM Training Private...

... with communication exists for BU1, BU2, and HO, thus the problem is systemic. Given the current economic situation in Australia it is highly likely that employees are concerned about the impact of future plans for organizational change on their job security. Qualitative data obtained from the survey respondents...

...Jerry Glover © Emerald Group Publishing Limited 1993 DESIGN IMPLEMENTATION ORGANIZATIONAL CHANGE PARADIGMS CORPORATE CULTURE TQM Achieving the Organizational Change Necessary for Successful TQM Jerry Glover Hawaii Pacific University, Honolulu, USA Achieving Organizational Change...

...Oscar G. Mink Organizational change seldom occurs as swiftly or as dramatically as one might imagine, the contrasts between old and new organizational paradigms are often just as striking as our most outrageous dreams. Describes two different and contrasting contexts or ways of viewing or thinking...

... and communication of a clear vision and strategy. The focus of quality is shifting to attitudes, values, approaches and perspective, and the creation of quality networks embracing customers, suppliers and business partners. © MCB UP Limited 1992 COMMITMENT COMMUNICATIONS DIRECTORS ORGANIZATIONAL...

... Limited 1992 CORPORATE CULTURE CUSTOMER SERVICE ORGANIZATIONAL CHANGE ...

... for the successful implementation of service‐quality delivery programmes in the Australian banking industry is given. © MCB UP Limited 1991 AUSTRALIA BANKING ORGANIZATIONAL CHANGE SERVICE QUALITY MANAGEMENT PHILOSOPHY IJQRM 8,5 66 Total Quality Management in the Australian Banking Industry Patrick...